Returns & Exchanges
At Cosi Home, we want you to love every piece you bring into your space. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.